Using this store

By using this store or placing an order, you agree to these terms and our linked policies. You must use the store lawfully and provide accurate, current information during checkout.

Products and orders

Product colors may vary slightly between screens and real materials. Measurements may vary by 1–2 cm. We may cancel or limit an order affected by an obvious pricing error, suspected fraud, unauthorized activity, or product unavailability; any collected payment for a canceled item will be refunded.

Heated Hoodie use

The EmberNest Heated Hoodie requires a compatible portable USB power bank, which is not included. Follow the care and use information supplied with the hoodie. Disconnect the power bank before cleaning and do not use damaged cables or heating components.

Prices and payment

Prices and available offers are those displayed when you order. Applicable shipping charges, taxes, discounts, and the final total are shown at checkout before payment is completed.

Returns and shipping

Returns, refunds, exchanges, shipping, tracking, and optional shipping protection are governed by the Refund Policy and Shipping Policy linked below.

Website availability

We work to keep product details and the store available and accurate, but temporary interruptions or unintentional errors may occur. To the extent permitted by applicable law, we are not responsible for indirect losses resulting from use of the store.